-
Q How do you treat quality complaint?
A First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
-
Q Is there a discount?
A Depending on quantity.
-
Q What's your MOQ?
A Our MOQ is 20 Metric Ton for one full container
But we can supply the samples for testing.
-
Q How many years have you been in this area?
A We have been in chemical for 14 years since our establishement and have become industry leader.
-
Q Do you provide free sample?
A Yes, we can offer 0.5-1KG free sample but the express fee should be paid by customer.
-
Q What about the delivery time?
A Within 7-10 days after receiving your payment. As differ products with the differ delivery time
-
Q What is your payment term?
A We can accept T/T and L/C at sight,DP at sight as payment term.
-
Q Are you manufacturer or trading company?
A We have invested factory and aslo have trading company, we can supply the goods with long-term validity and stability.
