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FAQ

FAQ

  • Q How do you treat quality complaint?

    A First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
  • Q Is there a discount?

    A Depending on quantity.
  • Q What's your MOQ?

    A Our MOQ is 1 Metric Ton.
  • Q How many years have you been in this area?

    A We have been in chemical for 14 years since our establishement and have become industry leader.
  • Q Do you provide free sample?

    A Yes, we can offer 0.5-1KG free sample but the express fee should be paid by customer.

  • Q What about the delivery time?

    A Within 7 days after receiving your payment.

  • Q What is your payment term?

    A We can accept T/T and L/C at sight as payment term.

  • Q Are you manufacturer or trading company?

    A We have invested factory and aslo have trading company, we can supply the goods with long-term validity and stability.

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Tainuo Chemical Co., Ltd
Runtai Corporation Limited.
+86-536-2106758
0536-2106759
tainuo@sinotainuo.com
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